Keep paying with Bluecode.

Until now, bank99 offered you Bluecode through a so-called direct integration.

Although bank99 no longer supports this technical connection, this does not mean that you can no longer use Bluecode. As an alternative, Bluecode offers you the option of collecting payments from your account via direct debit.

To enjoy all the latest Bluecode features, including contactless NFC payments, we recommend switching to Bluecode Balance Account.

You can continue using Bluecode by connecting your bank99 account via direct debit. However, we recommend switching to a Balance Account to enjoy all the latest Bluecode features, including contactless NFC payments.

To connect your bank account via direct debit, open your Bluecode app or one of the relevant partner apps and select "Connect another bank account" in the settings. The app will guide you through the setup process in just a few steps.

Once completed, you can remove your old account connection in the settings.

If the option to add another bank account does not appear, first select "Remove account" under "Bank accounts" and then "Start setup".

Yes, Bluecode is a payment instrument that is used in a wide range of different apps.

Here are some examples of our partner apps:

• Jö Bonus Club
• GEM2GO
• Mobile Pocket
• Kaufland
• Müller
• Adler Mannheim
• Huawei Pay
• Vero Pay

With the Bluecode direct debit scheme, you grant a direct debit mandate to a licensed settlement partner, which then processes your Bluecode (direct debit) payments on behalf of the merchant's payment service provider. We also call this settlement partner the direct debit processor. This is Payone GmbH, based in Frankfurt am Main, a payment service provider supervised by the German BaFin. You can find detailed information here: https://spt-payments.com/de-de/faq/

Essentially, not much changes. As before, the amount is debited from your account 2 days after the payment. Please make sure your account has sufficient funds at that time. A few moments after each transaction, you will also receive a confirmation email with the payment details.

No, Bluecode is and will remain free for you.

In this case, please contact our support by email. Two pieces of information are needed for this.

• Please send us the 6-digit Bluecode ID of your bank99 account. You can find it in your bank99 online banking in the payment reference of your most recent Bluecode payments.
• We also need the 8-digit Bluecode ID from your current app. You can find it in the settings of your Bluecode or partner app.
• Both codes consist of uppercase letters and numbers.

Bluecode Balance is our recommended way to continue using Bluecode independently of your bank's direct integration. It gives you access to all the latest Bluecode features, including contactless NFC payments.

Simply top up your Bluecode Balance via bank transfer and you're ready to go.