Keep paying with Bluecode.

Until now, your Sparkasse offered you Bluecode through a so-called direct integration. This means that payments you made via Bluecode and its partner apps were debited directly from your bank account.

Your Sparkasse no longer supports this technical connection.

However, this does not mean you can no longer use Bluecode. As an alternative, Bluecode offers you the option of collecting payments from your account via direct debit.

To use all new Bluecode features, such as contactless payment via NFC, we recommend switching to our Bluecode Balance Account.

Yes, Bluecode is a payment instrument that is used in a wide range of different apps.

Here are a few examples of our partner apps:

• Kaufland
• Müller
• Adler Mannheim
• FC Augsburg
• TSG Hoffenheim
• Karlsruher SC
• Mobile Pocket
• Huawei Pay
• Vero Pay
• Jö Bonus Club
• GEM2GO

You can continue using Bluecode by connecting your Sparkasse account via direct debit. However, we recommend switching to a Balance Account to enjoy all the latest Bluecode features, including contactless NFC payments.

To connect your bank account via direct debit, open your Bluecode app or one of the relevant partner apps and select "Connect another bank account" in the settings. The app will guide you through the setup process in just a few steps.

Once completed, you can remove your old account connection in the settings.

If the option to add another bank account does not appear, first select "Remove account" under "Bank accounts" and then "Start setup".

With the Bluecode direct debit procedure, you issue a direct debit mandate to a licensed billing partner, who then processes your Bluecode (direct debit) payments on behalf of the merchant's payment service provider. We also refer to this billing partner as a direct debit processor. This is Payone GmbH, based in Frankfurt am Main, a payment service provider supervised by the German Federal Financial Supervisory Authority (BaFin).

You can find detailed information here.

Basically, not much changes. Until now, you could see the debits on your Sparkasse account just a few seconds after your Bluecode transaction. With direct debit, this only happens 1-2 business days later. Please make sure that your account has sufficient funds at this time.

No, for you Bluecode is and will remain free of charge.

In this case, please contact our support team by email. We will need two pieces of information from you.

Please send us the 6-digit Bluecode ID for your Sparkasse bank account. You can find this in your Sparkasse online banking system in the reference field for your most recent Bluecode payments.
We also need the 8-digit Bluecode ID from your current app. You can find this in the settings of your Bluecode or partner app.
Both codes consist of capital letters and numbers.